Red -
The job’s in a tower block, not far from the pictuesque centre of town, we barrel down medieval cobbled streets, the vehicle’s radio antennae level with overhanging faux-heraldic signs. A hard right at a royal residence and we’re there, broken glass and concrete litter the ground, dog shit and needles, condoms and swollen rubbish bags.
The details of the job arrive halfway to our destination, we’ve been responding to “an emergency” up until we request further information. The block’s not a nice place, not somewhere to blindly storm upstairs, no point in battering in through a front door and finding yourself mixed up with knives, drugs, guns, or plain violent anger. It’s the kind of place you’d slide a torch into your belt before stepping inside. The radio chirrups, the metallic voice on the speaker “This is an 87 year old woman with diabetes, in cardiac arrest.”
The diabetes is a nice touch, while certain types of cardiac arrest can be caused by variable blood sugar, it’s very much a secondary consideration, we’re worried about the patient’s airway, breathing and circulation before we start making them toast and tea.
Into the lift, a puddle of piss to step around, I push the button for the third floor, the mechanism judders and convulses, creaks and screams and vomits us out onto a balcony, the wind blows clean and cold over the rooftops below.
She’s a big woman, purple faced and still as she lies on the floor, her fingertips pale against the 70s purple carpet. I kneel at her head, rake her chin upwards and her head back, twist a plastic airway into her mouth, securing her tongue. My fingers against the side of her trachea feel no pulse, my eyes along the midline of her chest, now naked since we sliced down the front of her teeshirt with shears, see no chest movement.
Defibrillation pads are pushed on, one on her clavicle, one on the base of the opposite ribs, the monitor shows us a flatline. I push oxygen into her mouth; her belly rises, bloody bile pours from her mouth. I’m inflating the stomach, not the lungs, so readjust her head, squeeze the bag again, with the same results.
“There’s haematemesis in the kitchen, looks like she’s aspirated.”
I nod at my partner, it appears her lungs are full of gastric juices, she’s drowned on her stomach contents which are maintaining such pressure in the lungs that they can’t be adequately inflated, chances are her lungs have been burned and partially digested by the stomach acid she’s inhaled. It doesn’t look good.
I rise up on my knees, put my fists in the centre of her sternum and push; knackered lungs or otherwise, she might still have a chance if we can stimulate her heart. My hands sink into her chest with a crunch, her ribs splintering and cracking under my weight, her intercostal muscles so flaccid they don’t support the bones at all.
Three minutes of CPR later and she’s still flat-lining. My partner shakes his head at the patients daughter.
“I’m sorry.”
“She’s DEAD?!”
Jesus, her tone of voice tells me that she hadn’t even considered this as an outcome; I wonder to myself exactly what this woman thought was happening to her mother.
We complete paperwork, cover up the body, call a GP and the police while the daughter and her friends make tearful phone calls in the hall.
Back out onto the balcony, back into the vehicle, sombre drive to station.
Amber -
“Collapse in city centre, CVA.”
We wrily exchange glances - “CVA? Didn’t know the staff at that location had the capacity to CAT scan patients.”
We’re cynical about this, the location smacks of transience, the diagnosis over the phone rolls our eyes. On arriving the patient is on a bench, his head on a jacket, he looks like he’s sleeping, staff mill about him.
“Alright guys? What’s going on?”
“We got the call that he was just lying there, we’ve not moved him.”
“Has he woken up at all? Said anything?”
“No, nothing…he doesn’t seem to be breathing much.”
I drop my ear to his face, listen and feel, watch his chest for movement. Nothing. Nothing?
Jesus, he’s not brea…
“Huuuuuuhhhh.”
“Breaths at two a minute mate.” My partner opens the response bag, digs out a BVM and O2, I look at the staff.
“Gimme a hand getting him on the deck, guys?”
Helping hands grab fistfuls of clothing, I support his head and we lay him out on the floor, I bag him vigorously, my partner slaps the pads on his chest. His heart is beating well, but the rhythm looks weird, I’ve never seen anything like it, not on screen, nor in text books.
“What is THAT?”
My mate shakes his head, sotto voces.
“I’ve got no idea, but let’s not piss about, eh?
Onto the trolley, into the ambulance, run like hell to hospital, one eye on his breathing, one on the monitor, pleading silently for him not to arrest en route. We leave him in resus, the doctors puzzling over his condition.
Green -
“That’s a job in GreatBigShop, in the Food Hall, cardiac arrest, RRU’s enroute.”
Gas to the floor, through the traffic, force the vehicle’s nose into small gaps between cars to expand them, switch the sirens over and over, notice me, move, notice me, move. The RRU is parked outside, a good sign.
“I’ll take a spare O2 in, right? You bring the bed?”
I nod, he pops his door, grabs the cylinder and jogs to the entrance, a staff member waiting for him to usher him in.
I wrestle with the trolley, roll it down the ramp, bump it over the kerb and hustle across the pavement, marvelling at the public’s ability to stare at us in our green uniforms without apparently thinking in the slightest that it might be a wise idea to get the fuck out of our way.
The staff member is at the door for me as well. “Your colleague said you’d need a lift to get downstairs, come with me, I’ve got security to open the goods lifts at the back of the store.”
We roll between displays of clothes, flowers, politely shoving little old ladies aside.
Into the goods lift, down a floor, the two employees with me speculating “I don’t know what’s happening, it seems pretty big, everyone’s shitting themselves.”
“It’s pretty serious.” I confirm.
“Yeah?’
“Yeah.”
Doors open, a manager stands outside the lift “They’re between yoghurts and cheese”, she blurts, waiting for me to move.
“Don’t tell me, show me, I don’t know the shop like you.”
“Right, right, of course.”
We’re off again, dodging afternoon shoppers, pensioners who’ve applied make-up to get their messages. These customers are well to-do, serenely picking out their wine and flowers, corpses aren’t a common feature in their days.
I notice that, while the staff who are stacking shelves and directing customers are dressed in green smocks, all the staff who are handling our presence are wearing black fleeces. Their name badges have “Emergency Team Member” across the bottom of them, they are apparently some form of GreatBigShop SWAT team, acting together to deal with crises on the shop floor.
The aisle I’m led to is cordoned off on both ends, portable plastic barriers stop public getting in and a Roman tortoise of black fleeced colleagues stands along each one, catching the eye of rubberneckers, calling their bluff, the politest “Can I help you sir? Then fuck off.” I’ve ever seen.
Two women are sitting inside the aisle, sipping chilled mineral water, compliments of the staff members who are standing by them, hands on shoulders, nodding sympathetically. They, a nurse and a cop, were apparently standing beside the patient when he collapsed. They started CPR and screamed for help. The younger of the two confides in me later “I think I broke a rib…”
I smile “I break them all the time, don’t worry about it, no-one will mind.”
My partner and the paramedic, a chap called District are by the patient. District’s on his belly, laryngoscope in the patient’s mouth, intubating him, while my partner breaks open the cardiac drugs box we carry in the response bags. The pads are already on, the tube’s in his throat. We’re ready to go.
“Alright guys? What can I do?”
“Bag him for the moment,” District replies “I’m going to get IV access. Give him this down the tube in the meantime.”
When patienst are in cardiac arrest we can give them drugs via a number of means, the best being intravenously, but a close second lies with putting the drugs straight down the endo-tracheal tube. These drugs end up in the lungs and, with vigorous ventilation, can be pushed through the lung tissue into the blood stream. District throws me two tubes of adrenaline. I’ve only ever seen drugs given down an ET tube, I’ve never done it myself. I pop the caps off the glass vials, screw plastic plungers into them and flip the lid off a small port on the side of the ET tube. The liquid dribbles down into the patient’s lungs, I hear it rattle and gasp as my partner bags it into him.
The monitor leaps into life; “Push…analyze” its mid-Atlantic accent yells. The adrenaline has kick-started the heart from it’s static position into VF, ventricular fibrillation. This rhythm is useless to the patient, as it means that heart is squirming and convulsing, not pumping blood at all. However, it IS a rhythm that we can shock, the electricity momentarily freezing the wriggling organ so that the brain has an opportunity to regain control and start the heart pumping normally.
My partner reaches for the monitor, charges it’s capacitors, calls out “Shocking - stand clear.”
District and I sit back on our heels, put our hands in the air.
“Clear.”
“Clear.”
The electricty floods the patient’s body, his back bucks against the floor, his hands and feet bounce, I slide my fingers against the side of his throat. I can feel a pulse!
“Output! Strong and regular.”
District grins.
“Good, keep bagging him, keep an eye on the pulse.”
I squeeze the bag steadily, breath in, breath out, in and out, my fingers feeling his pulse beneath them. It feathers, the solid beats reducing to a whispering, fluttering sensation, like a horse blowing out it’s lips. I can feel his heart losing it’s rhythm, starting to fibrillate.
“Output’s dropping…” I glance at the monitor as its alarms start to ring again, “…he’s arrested.”
We shock him again and again he recovers, stabilises and rearrests. On the third time I become aware of a presence over my shoulder, it’s the first CPR woman.
“Can I help you?” I ask.
“I just wanted to say goodbye, I’m, ummm, I just wanted to say goodbye.”
“That’s fine.”
“How is he?”
“He’s…he’s not as bad as he could be.”
My partner calls out “Rearrest, charging, stand clear.”
The woman’s hand stretches out towards his shoulder to pat him goodbye, District and I both shout at her.
“No! NO! Stand clear!”
She doesn’t stop moving towards him, I turn to my partner.
“No shock!”
I grab her wrist, push her back.
“Clear! Shock him.”
He lurches.
She’s tearful, apologetic, upset, explains that she just wanted to bid him farewell. A staff member takes her away.
We load him onto the trolley and begin the journey back to the lift, a SWAT member carrying our gear. He rearrests in the lift and, terrifyingly (as we’re all standing in a cramped metal box) we shock him back to life. An elderly woman stops us as we move towards the front doors.
“Who’s that? What’s that man’s name?”
“We don’t know, step back, please.”
“No,please, let me see him.”
“Madam, step BACK.”
“I think it’s my husband.”
You are fucking kidding me.
She lingers over his face for a moment, bursts into tears, shaking her head.
“It’s not him, it’s not him.”
Up into the back of the vehicle, leave the Rapid Response Unit there, District and my partner will stay in the back and I’ll drive up to the hospital. We’re there fast, a simple alert message passed “A&E, standby, repeat standby for 70plus male, cardiac arrest, ETA 8 minutes.”
Into resus and we’re all busy, I compress his chest while the nurses line up the “thumper”, a machine that performs CPR for you, District hands over to the doctor at the patient’s head and my partner returns to the vehicle to print out a summary of the whole event from the monitor. He’s alright, his heart holds up, he starts to make respiratory efforts on his own and is ultimately transfered to ITU.
District stands by me at his bedside. I’ve been nervous of him, to be honest, he’s known for being blunt and to the point and in my first month told me “I don’t care how well you did at college or how good everyone says you are, until you prove to me that you can do the job, you’re a pain in the fucking arse.”
He claps my shoulder. “Good job son. Well handled.”
“So I’m not a probie pain in the arse, then, District?”
“Oh fuck no, not after that. Good lad.”
We head back to the shop to collect the RRU and he and I step inside for a drink. We’re immediately swarmed by managers “Is he alright? I suppose you’re not allowed to tell us, are you?”
After a brief wrestle with the anonymity moral dilemma, we plump for “He’s not dead.” which they seem happy with. We’re able to give them his name so they can check on him later on in the day. The two CPR women were apparently put into complimentary taxis and sent home with bunches of flowers and they planned to send either the patient or his family a comparable bouquet, depending on the outcome. We got waved through the checkouts with our smoothies, the staff’s thanks ringing in our ears.
They were incredible, really, genuinely incredible, I can’t fault the shop’s handling of the job in the slightest and while I’m not allowed to tell you the location of the job, nor the shop in which it happened, suffice to say that this was not just any cardiac arrest, this was a GreatBigShop cardiac arrest.
Off to Prague with SMM this week, normal service will resume once we’re back.